Effective date: October 3rd, 2020
Last updated: October 3rd, 2026
This Privacy Policy explains how Whole Health (“we,” “us,” or “our”), which operates the pill and more at https://thepillntopicalcream.com, collects, uses, stores, and shares information when you visit our website, create an account, contact us, or place an order.
Information we collect
Depending on how you use the website, we may collect:
- Contact and account information you provide, such as your name, email address, phone number, account login details, and delivery and billing addresses.
- Order information, such as products purchased, order history, delivery instructions, and transaction status. We accept payment by direct deposit and do not accept card payments. After a purchase, payment confirmation is handled through email correspondence.
- Messages and other information you send through our contact or support channels.
- Technical and usage information collected by the website or its service providers, such as IP address, browser and device information, pages visited, and cookie or similar technology identifiers. We use Google Analytics cookies to measure website traffic and usage. We do not use Google Analytics advertising or cross-device features. We also use the Wordfence security plugin to help protect the website. In providing security features, Wordfence may process visitor IP addresses, website request information, and security events.
- Google user data: Our website does not provide Google sign-in or otherwise access Google account data.
Please do not send us sensitive personal information unless it is needed to fulfill a request and you choose to provide it.
How we use information
We use information to operate the website and store; create and manage accounts; process and fulfill orders; communicate about orders or questions; provide customer support; maintain website security; prevent fraud or misuse; and comply with legal obligations. We use technical information to understand and improve website performance and user experience, subject to the tools and settings described in this policy.
Google user data: Our website does not provide Google sign-in or otherwise access Google user data. Google Analytics is used only for website analytics; we do not use its advertising or cross-device features.
How we share information
We may disclose information to service providers who help us host and secure the website, process payments, fulfill and deliver orders, provide customer support, or operate other site functions. These providers may use information only to perform services for us, subject to applicable agreements and law. Wordfence, provided by Defiant, may process technical and security information to provide website security features. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer.
Google Analytics processes website usage information for us. We do not use Google Analytics advertising or cross-device features.
Cookies and similar technologies
We use Google Analytics cookies to measure website traffic and understand how visitors use the website. We do not use Google Analytics advertising or cross-device features. Google Analytics may collect usage and device/browser information, such as pages viewed and interactions with the site. You can use the cookie consent banner on our website to manage your cookie preferences. You can also control cookies through your browser settings; disabling them may affect analytics measurement.
Data retention and deletion
We keep personal information only for as long as needed to fulfill the purposes described in this policy, including processing orders, responding to customer questions, and meeting legal, accounting, and record-keeping requirements. When it is no longer needed, we delete it or remove identifying details, unless we are required or permitted by law to keep it longer. You may ask us to delete your information by emailing bkkdrugs@gmail.com. Some information may need to be retained to complete an order, meet legal obligations, or resolve disputes.
You may request access to, correction of, or deletion of information associated with your account, subject to legal requirements and exceptions. To make a request, email bkkdrugs@gmail.com with the subject “Privacy Request.” We will verify your request and respond within the period required by applicable law. To remove data obtained through a Google-connected feature, contact us at that address.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. We use the Wordfence security plugin to help protect the website from malicious activity. No method of transmission or storage is completely secure.
International visitors and transfers
Whole Health is based in Bangkok, Thailand. Your information may be processed in Thailand and in other countries where our service providers operate. Privacy protections may differ between countries.
Children
This website is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.
Your privacy rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, or to object to or restrict certain processing. To exercise a right, contact us using the details below. You may also lodge a complaint with your local data protection authority.
Changes to this policy
We may update this Privacy Policy as our practices or legal requirements change. We will post the updated policy on this page and change the “Last updated” date. If a change materially affects how we handle Google user data, we will provide notice as required and update the applicable Google verification information.
Contact
Whole Health — the pill and more
163 Suriwongse Rd., Bangrak
Bangkok, Thailand
Email: bkkdrugs@gmail.com
Phone: +66 90668 2825